We provide technical support and troubleshooting as a priority to registered users of our software. Please quote your order number, license key or email address when submitting support requests to get priority support.

Queries from unregistered users or those that do not provide registration details receive a lower priority, but we do try to respond to all contacts as soon as possible.

Our lead developer, head cleaner and chief tea-boy, Phil, also runs the applehelpwriter blog.